Return & Refund

www.topspotapparel.com(Owned by Kim's Mind LLC) General Item Return Policy 

Domestic Free Return and Refund Policy

At Top Spot Apparel, we prioritize your satisfaction with every purchase. Our domestic return and refund policy ensure a hassle-free experience for our customers within USA. Please review the details below:

1. Eligibility for Returns:

   • Items must be returned in their original condition, unworn, unused, and with all tags and packaging intact.
   • Returns must be initiated within 30 days from the date of delivery.

2. Return Process:

   • To initiate a return, please contact our customer service team at info@topspotapparel.com to obtain a return authorization.
   • We offer free return shipping for domestic orders. You will receive a prepaid shipping label to facilitate the return process.

3. Refund or Exchange:

   • Upon receipt and inspection of the returned item(s), we will process your refund to the original payment method, excluding any shipping charges.
   • Alternatively, you may opt for an exchange. Please specify your desired replacement item(s) when contacting our customer service team.

4. Damaged or Defective Items:

   • If you receive a damaged or defective item, please notify us immediately so we can arrange for a replacement or refund.

5. Contact Us:

   • If you have any questions or concerns regarding our domestic return and refund policy, feel free to reach out to our customer service team for assistance.

Top Spot Apparel reserves the right to modify this domestic return and refund policy at any time without prior notice.

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International Return and Refund Policy

Top Spot Apparel extends its commitment to customer satisfaction globally. Please review our international return and refund policy:

1. Eligibility for Returns:

   • Items must be returned in their original condition, unworn, unused, and with all tags and packaging intact.
   • Returns must be initiated within 30 days from the date of delivery.

2. Return Process:

   • To initiate a return, please contact our customer service team at info@topspotapparel.com to obtain a return authorization.
   • International buyers are responsible for the cost of return shipping. Please ensure the package is sent with a trackable shipping service and consider purchasing shipping insurance.

3. Refund or Exchange:

   • Upon receipt and inspection of the returned item(s), we will process your refund to the original payment method, excluding any shipping charges.
   • Alternatively, you may opt for an exchange. Please specify your desired replacement item(s) when contacting our customer service team.

4. Customs Duties and Taxes:

   • Any customs duties, taxes, or fees incurred upon returning items are the responsibility of the sender. We recommend declaring the returned package as a "Returned Merchandise" to avoid additional charges.

5. Damaged or Defective Items:

   • If you receive a damaged or defective item, please notify us immediately so we can arrange for a replacement or refund.

6. Contact Us:

   • If you have any questions or concerns regarding our international return and refund policy, feel free to reach out to our customer service team for assistance.

Top Spot Apparel reserves the right to modify this international return and refund policy at any time without prior notice.